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App support

Getting Started

How do I get started on the Vodafone Business Marketplace?
When you purchase your first application from us, we will send you an activation email, which you need to respond to within 15 minutes. You can request this be re-sent after this time using the original email. The next time you log in, you can do this directly from the Vodafone Business Marketplace log in page. Once you have logged in, you will be on the Dashboard page. From here, you can manage most of your tasks, including: • Inviting users to the Marketplace • Assigning application licences to Company Users • Purchasing new applications • See your recent activity in Marketplace such as any purchases, assigning of licences and requests from Company users. Note: when you purchase an App or cancel/change the number of licences on an App, you will also see a 'completed payment' event. This confirms that this will be added to your next bill.
What are the steps to activate my account?
Please follow below steps: • Log in to Vodafone Business Marketplace. • Go to the user name icon • Click on My settings tab • Under password section, input your old and new password • Click on Save settings
Welche Benutzerrollen gibt es im Vodafone Business Marketplace?
Es gibt zwei verschiedene Marketplace-Rollen • Benutzerrolle - Standard für Mitglieder eines Unternehmens. Sie können sich auf dem Marktplatz einloggen, sehen, welche Anwendungen ihnen zugewiesen wurden und diese nutzen.. • Ein Unternehmensadministrator kann Produkte kaufen und Produktlizenzen an bestimmte Benutzer des Unternehmens zuweisen.

Troubleshooting

What happens if I forget my password for the Vodafone Business Marketplace?
• Select the forgot password link on the Marketplace login page • You will be sent a password reset email allowing you to change your password